FOR SMALL IT SERVICES BUSINESSES

Get clarity on the client project that keeps slipping.

When deadlines move, priorities compete and everyone is busy, more reporting isn't always the answer. Often, the first step is identifying what is actually stopping the work.

Common signs

  • Projects regularly run past their planned dates
  • Work is started but not finished
  • Staff are spread across too many jobs at once
  • Nobody is quite sure how much capacity the team really has
  • Priorities change without anyone clearly deciding
  • Rework eats into time and margin
  • You spend your week chasing updates

Who this is for: Owners, managing directors, operations managers and delivery managers of small IT services firms: managed service providers, IT consultancies, systems integrators, software implementers, and cloud and infrastructure specialists juggling several client commitments at once.

Two ways to start

A free conversation first. A focused Sprint if it's needed.

Free

A free 20 to 30 minute conversation

Project Delivery Health Check

A focused conversation about one project delivery problem in your business, to get an initial understanding of what is going on and agree a useful next step.

We'll talk through:

  • The main delivery problem
  • The current impact on your team, margin or client
  • What is blocked or delayed
  • Where responsibility may be unclear
  • The next practical step to investigate

Afterwards, you'll receive a short written summary of the issue we discussed, the area most worth investigating and the next action we agreed.

It's a professional conversation, not a free audit. It won't produce a full root-cause analysis, a project plan or implementation work, and it doesn't commit you to anything.

Paid engagement

Typically two weeks, subject to agreed scope.

Project Clarity Sprint

One project. Two weeks. A practical 30-day plan.

A focused diagnostic and planning engagement for small IT services businesses with a client project, or a delivery team, that isn't moving the way it should.

  1. 1Review the evidence and delivery commitments
  2. 2Identify the key bottleneck
  3. 3Clarify the decisions, priorities and owners
  4. 4Build a focused 30-day action plan
  5. 5Simplify reporting and delivery visibility
  6. 6Present findings and recommended next steps

What you typically receive

  • Delivery findings summary
  • Prioritised bottleneck analysis
  • Project action and responsibility plan
  • Key decision and dependency register
  • Practical 30-day recovery or improvement roadmap
  • Handover and follow-up recommendations

Deliverables are illustrative and confirmed in the agreed scope. Scope and fees are agreed with you before any work starts.

From clarity to implementation

Where a Sprint shows a clear need, follow-on support can help put the changes in place. Each engagement is scoped separately.

  • Project delivery controls
  • Work prioritisation
  • Project governance and reporting
  • Resource and capacity planning
  • Project recovery support
  • Delivery workflows and selected process improvements

Free download · 2-page PDF

The Project Delivery Health Check

7 Questions Every IT Services Business Owner Should Ask

A two-page checklist you can work through in ten minutes. Answer Yes, Partly or No, note what you see, and use it to decide what is worth looking at first.

No sign-up needed. It's a set of prompts, not a score.

Download the checklist

Free · A free 20 to 30 minute conversation

Request your free Project Delivery Health Check

Tell me a little about the problem. I'll reply by email to arrange a time. There's no online calendar yet, so nothing is booked until we've agreed a time together.

Colin De Silva, founder of Paperwork to Performance

Colin De Silva

Founder · MBA · 28 years in project delivery

0432 749 811

View my LinkedIn profile (opens in a new tab)

The aim is to help you deliver more reliably with the team you already have. Results depend on your situation, so I won't promise specific savings or improvements.

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